Product and Solutions

Audio Codes

AudioCodes designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP & data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes' underlying technology, VoIPerfectHD™, relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications.

AudioCodes One Voice for Microsoft Lync

A comprehensive product and service program, simplifying voice-enablement of Microsoft Lync with a product portfolio of voice network elements, advanced support services and consulting expertise

  • One source for voice network elements
  • One expert team for voice professional services
  • One point of contact for voice support

Built on a breadth of experience in VoIP technology and unique integration capabilities, AudioCodes provides end-to-end voice elements, services and expertize for simplifying voice-enablement of Microsoft Lync implementations in both on-premise and cloud based network architectures.

Lync-compatible IP phones

AudioCodes' family of Lync-compatible IP phones offer full interoperability with Lync, including presence features. The phones boast high definition voice quality and support a wide range of essential enterprise phonefeatures.

SBCs and Enhanced Gateways

AudioCodes' Lync-qualified E-SBCs and Enhanced Gateways provide reliable and secure connectivity between Lync and other telephony systems, including PBXs, IP-PBXs, PSTN and SIP trunking services. AudioCodes analog gateways enable legacy devices such as analog phones and fax machines to communicate via Lync.

Branch Office Survivability AudioCodes' qualified Survivable Branch Appliances (SBAs) ensure continued communications for remote branch offices when WAN connectivity with the central Lync servers is lost.

Applications for Lync

AudioCodes' SmartTAP Call Recording solution enables secure, high quality recording of calls within a Lync environment for regulatory, customer service or other purposes. SmartTAP includes an easy-to-use centralized, web-based management tool ensuring seamless initiation and retrieval of call recordings.

AudioCodes' Auto Attendant is an Interactive Voice Response (IVR) system that provides enterprises with a powerful and tool to manage inbound calls and route them to destinations based on the buttons pressed by the caller.

Network & Service Management Tools

AudioCodes provides a range of management tools to ensure smooth deployments and continued operation of its VoIP solutions within the Lync environment. These include a dedicated web-based OAM&P tool as well as the ability to integrate with Microsoft SCOM. AudioCodes Session Experience Manager (SEM) software is an intelligent analysis tool for monitoring the quality of VoIP calls within the enterprise network and its connecting trunks to service providers.

Professional Services

With 20 years of field experience in the VoIP market, AudioCodes offers a full range of services to assist partners in planning, designing and implementing Lync voice deployments. A comprehensive range of post-sales support options are available to meet all customers' needs.